Return, Refund & Cancellation Policy

Thank you for choosing Syfam Tech Services for your technology needs. This Return and Refund Policy outlines the terms and conditions for returning and refunding products purchased from us. By making a purchase with us, you agree to the terms outlined below.

1. Returns:

  • You have [insert number] days from the date of purchase to initiate a return for eligible products.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

2. Return Process:

  • To initiate a return, please contact our customer support team at [insert contact information] to obtain a Return Merchandise Authorization (RMA) number.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the product, along with a copy of the original invoice and the RMA number, to the address provided by our customer support team.

3. Refunds:

  • Once we receive the returned product and inspect it for eligibility, we will process a refund to your original payment method.
  • Refunds will be processed within [insert number] business days of receiving the returned product.

4. Non-Returnable Items:

  • Certain products are non-returnable for hygiene or safety reasons. These include [list of non-returnable items].
  • Customized or personalized products are also non-returnable.

5. Shipping Costs:

  • Original shipping costs are non-refundable.
  • You are responsible for the cost of return shipping unless the return is due to a Syfam Tech Services error.

6. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact our customer support team within [insert number] days of receiving the product.
  • We will provide instructions for returning the item, and upon verification, we will either replace the product or issue a refund.

7. Exchanges:

  • We do not offer direct exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

8. Cancellation of Orders:

  • Orders can be canceled within [insert number] hours of placement by contacting our customer support team.

9. Changes to the Return and Refund Policy:

  • Syfam Tech Services reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for changes.

If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer support team at [].

Thank you for choosing Syfam Tech Services!